Terms of use
SITE EDITING
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Merveil is a brand of the Archides Group, owned by TIF Groupe.
The website https://merveil.com is the property of Archides
Company: Archides
Address: 15 rue Royale 75008 Paris
Telephone number: +33 (0)6 31 92 27 53
RCS Paris 832 930 689
SIRET: 832 930 689 00027
Legal form: Société par actions simplifiée
Code APE: 5520Z
Share capital: €323,607.
Publication and legal manager: Mr. Julien Lafilé
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DESIGN
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The site is designed by Influence Society (https://www.influence-society.com/).
Company: Influence Society
Address: 92 Cours Lafayette, 69003 Lyon, France
Telephone number: +33 (0)6 31 92 27 53
SIRET: 824 023 063 00020
Intracommunity VAT number: FR48824023063
Legal form: Société par actions simplifiée
APE Code: 7311Z
Share capital: €5,000
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ACCOMMODATION
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The site is hosted by OVH (www.ovh.com), SAS, whose address is 2 rue Kellermann, 59100 Roubaix, France.
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DATA PROTECTION ACT
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The site has been registered with the Commission Nationale Informatique et Liberté. You have the right to access, modify, rectify and delete information concerning you (art. 34 of the French Data Protection Act). To exercise this right, please contact: hello@merveil.co
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OPPOSITION TO COLD CALLING
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In accordance with article L. 223-3 of the French Consumer Code, consumers have the right to register on the telephone canvassing opposition list.
The relevant article is article L.223-3 of the French Consumer Code, which states:
"When a professional collects telephone data from a consumer, he informs him of his right to register on the opposition list against telephone canvassing. When this information is collected at the time of concluding a contract, the contract shall mention, in a clear and comprehensible manner, the existence of this right for the consumer."
Register for free on this list at www.bloctel.gouv.fr
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MEDIATOR - DISPUTE RESOLUTION
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Consumers who have a dispute with a professional can contact the Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
The site and the information it contains are protected by French intellectual property law and international conventions. With the exception of use by close family members or for private use, the site and any of its content may not be reproduced, republished, transcribed, modified or transmitted without the prior authorization of the copyright holder.
Consumers who have a dispute with a professional can contact AME Conso :
â—Ź via the Internet (https://www.mediationconso-ame.com), by filling in the form provided, together with the supporting documents.
â—Ź by post: AME Conso, 197 Boulevard Saint-Germain, 75007 Paris, with supporting documents.
After contacting Customer Service, and in the absence of a satisfactory response within one month, the customer may refer the matter to the Paris Mediation and Arbitration Centre, whose contact details are given below:
AME
11 place Dauphine
75001 PARIS
www.mediateurseuropeens.org
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INTELLECTUAL PROPERTY
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This entire site is protected by French and international copyright and intellectual property laws.
The photographs, texts, slogans, drawings, images, animated sequences with or without sound, as well as all works integrated into the site, are the property of Archides or of third parties having authorized Archides to use them. The logos, icons and graphic chips represented on the site are protected by copyright and by articles L.511.1 et seq. of the French Intellectual Property Code relating to the protection of registered designs.
All reproduction rights are reserved and strictly limited, including for downloadable documents and iconographic and photographic representations. Trademarks mentioned on this site are registered by the companies that own them. Any unauthorized use of all or part of these rights by third parties may give rise to legal proceedings.
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SITE CONTENT
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Archides declines all responsibility for any delay in updating, as well as for any interruption or temporary unavailability of the service. Archides reserves the right to correct the content of this site at any time and without notice.
Reproductions, on paper or by computer, of the said site and the works reproduced therein are authorized provided that they are strictly reserved for personal and private use.
This excludes any use for advertising and/or commercial purposes, and/or for information and/or in compliance with the provisions of article L.122-5 of the French Intellectual Property Code.
Any reproduction, representation, use or modification, by any process whatsoever and on any medium whatsoever, of all or part of the site, of all or part of the various works that make it up, without having obtained the prior authorization of the publication director, is strictly forbidden, constitutes an infringement of copyright and may result in civil and/or criminal legal proceedings, as well as the payment of damages.
SITE ACCESS
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Users of www.merveil.com acknowledge that they have the skills and resources required to access and use this site.
Archides cannot be held responsible for elements and events beyond its control linked to the use of the site and their effects, or for hardware and/or software incompatibilities and any damage that may result to the user's technical environment, in particular to computers, software, network equipment and any other equipment used to access or use the service and/or information.
It is reminded that fraudulently accessing or remaining in a computer system, hindering or distorting its operation, or fraudulently introducing or modifying data in such a system constitutes an offence punishable by criminal penalties.
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TERMS AND CONDITIONS
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Cancellation or modification by the customer
1. In accordance with Article L. 221-28 of the French Consumer Code, customers are reminded that they do not have the right of withdrawal provided for in Article L. 221-18 of the French Consumer Code. 2. The conditions of sale of the reserved fare specify the terms and conditions for cancelling and/or modifying the reservation.
3. Reservations with prepayment cannot be modified and/or cancelled. No refunds will be made for deposits paid in advance. In this case, this is mentioned in the sales conditions of the tariff.
4. When the conditions of sale of the reserved fare permit:
- Reservations can be cancelled directly on the Site or Mobile Services via the "Consult or cancel your reservation" section;
- Changes to bookings can be made directly with Merveil, whose telephone number is specified on the booking confirmation sent by e-mail.
5. In the event of interruption of the stay by the customer, the full price agreed upon will be cashed. In the case of reservations with prepayment, no refund will be granted.
6. Unless otherwise expressly agreed, the customer must vacate the room by 11.00 a.m. on the day the reservation ends. Failure to do so will result in an additional night's charge.
7. All reservations are nominative and may under no circumstances be transferred to a third party, whether free of charge, against payment or for commercial purposes.
If you have a complaint about a booking, the Merveil team is at your disposal at hello@merveil.co
15 rue Royale,
75008 Paris